Staff inventive errors to avoid in 2017
It’s a new year and organisations across the globe are asking the same question. How can we better incentivise our staff? For many, 2016 was a difficult year. A good success strategy for 2017 would not...
View ArticleIT and storage trends for 2017
Mark Bregman, senior vice-president and chief technology officer of NetApp, outlines where he sees the industry going in 2017. The explosion of data in today’s digital economy has resulted in a...
View ArticleThe cloud is here: what happens next?
Go back a few years and cloud was very different. It mainly existed in name, hanging on the lips of vendors and the IT channel. Today that has flipped nearly 180 degrees … “When we started talking...
View ArticlePrint’s unites customers with your digital story
Print is being integrated with digital in ways we never would have thought possible, writes Vaughan Patterson, product marketing operations manager for Production Print at Ricoh SA. One such way is...
View ArticleWhy does your business need flash?
Your business relies on storage, but traditional storage has not kept pace with your business. Now flash storage offers a generational leap in performance, while taking less out of your budget. Flash...
View ArticleSchneider Electric opens online portal for electricians
Schneider Electric has developed an online portal to connect with electricians and to help electricians manage and grow their businesses. The company’s Partner Portal for electricians features a host...
View ArticleA seamless, real-time experience on any channel
Ironically, yet advantageously, the rapid advancements in technology have created a less technical and more human contact centre (even in the absence of humans). “Contact centres are today enabled by...
View ArticleMaking the business case for DevOps
DevOps is not about making IT easier or more efficient; it stands or falls on how well it helps the whole organisation win, writes Jaco Viljoen, agile specialist at IndigoCube. No generally accepted...
View ArticleAutomating your ITIL processes
Information Technology Infrastructure Library (ITIL) best practices for IT Service Management (ITSM) have become the accepted basis of improved service delivery, serving as a framework for the closer...
View ArticleWhat it means to be a third-party agent for SARS
Few employers or employees truly understand what it means when you are nominated by The South African Revenue Service (SARS) as a third-party agent, which often results in a matter that could be...
View ArticleFTTX adds value to communities
South Africa has recently seen fast-paced developments in the implementation of Fiber to the x (FTTX), which includes fibre to the business (FTTB) and fibre to the home (FTTH). FTTX broadband network...
View ArticleSaicom partners with Thinkst Canary
End-to-end telecommunications and networking solutions provider Saicom Voice Services has entered into a strategic partnership with Thinkst Canary to offer a fully-managed honeypot network security...
View ArticleData platform trends transform industry
There will be substantial shifts in data platform technologies and methodologies over the next few years, writes Paul Morgan, chief technology officer of Decision Inc. A number of trends are set to...
View ArticleRobots and the changing face of customer experience
Chantel Troskie, customer experience account manager at Oracle South Africa, discusses the direction robots are taking in the field of customer experience. At the most recent World Economic Forum in...
View ArticleNetApp all-flash improves data centre economics
NetApp has introduced the industry’s top-performing enterprise all-flash array and a new efficiency guarantee that give customers performance without compromise to meet the demands of the data-powered...
View ArticleDanfoss sees 12-month ROI on Zetes system
Energy efficient solutions provider Danfoss has implemented the ZetesMedea loading verification solution to eradicate shipping errors and reduce costs. Using machine vision technology, the solution...
View ArticleHR trends to look out for in 2017
We’re seeing the pace of change in human resources (HR) accelerate as digital technologies change the way we work, as digital natives enter the workplace, as labour law evolves and as competition for...
View ArticleSoftware AG platform now on Google Cloud
Software AG is collaborating with Google Cloud Platform for the immediate availability of its market leading webMethods Hybrid Integration Platform on Google Cloud Platform. Software AG will also...
View ArticleEconz Wireless stops time and pay theft
Econz Wireless has announced another tranche of new features to prevent time and attendance fraud of mobile workers. “Following the complete new Timecard GPS build announced in November, we have added...
View ArticleBeing proactive to protect goods in transit
The transport and logistics sector faces a unique challenge when it comes to securing goods end-to-end throughout the transport process, writes Laurence Smith, executive at Graphic Image Technologies....
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