Chatbots set to shape the future of user engagement
In a world overflowing with information and an ever-growing array of apps vying for attention, South African smartphone users are increasingly overwhelmed. “South Africans rely on their smartphones to...
View ArticleWhy frequent cybersecurity risk and vulnerability assessments are vital
In today’s hyper-connected world, cybersecurity threats are constantly evolving, becoming more sophisticated and persistent. By Dillon Gray, chief operating officer at IPT Organisations of all sizes,...
View ArticleVFS Global pioneers AI and digital innovation
VFS Global has launched a generative AI (GenAI)-powered chatbot to enhance customer support for travellers to the UK. The AI-powered chatbot not only utilises advanced GenAI technology to offer...
View ArticleBT’s Global Fabric goes live with customer traffic
BT has announced that customer traffic is now live on Global Fabric, BT’s brand-new network-as-a-service (NaaS) platform for multinational customers. The announcement marks the debut of Global Fabric...
View ArticleNTT Data, Palo Alto Networks enhance private 5G security
NTT Data has announced a new managed security service powered by Palo Alto Networks to enhance private 5G security in industrial and operational technology (OT) environments. Delivered as a turnkey...
View ArticlePrivate sector seen as key to enabling grid capacity
South Africa’s lack of sufficient reserve capacity to back up unforeseen outages has led to rolling black outs across the country, leaving many with up to eight hours of no power. As foreign ministers...
View ArticleThe ROI of connecting with frontline workers
Organisations with modern communication platforms experience up to 25% higher productivity rates and 30% better employee retention, according to industry research. A Harvard Business Review survey also...
View ArticleBreaking the stigma around employee monitoring
For many, the term “employee monitoring” conjures images of surveillance, distrust, and invasive oversight. This perception is outdated and misaligned with the evolving needs of modern workplaces....
View ArticleKey trends shaping the future of digital transformation
As businesses continue to embrace digital transformation, cloud technologies provide the flexibility, scalability, and innovation needed to stay competitive in today’s fast-paced market. By Garith...
View ArticleA business approach to cloud optimisation beyond IT
Businesses are still struggling with cost overruns and inefficiencies that stem from treating cloud purely as an IT function. Cloud optimisation is as much about financial governance and operational...
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