How public sector benefit from big data
Now that the dust around the local elections has settled, the spotlight will be on the various municipalities to prove that they are worthy of the public’s votes, writes Gary de Menezes, NetApp country...
View ArticleZebra design wins gold at IDEA 2016
Zebra Technologies’ TC8000 enterprise mobile computer has been named a Gold winner in the 36th annual International Design Excellence Awards (IDEA) conducted by the Industrial Designers Society of...
View ArticleAWM360 provides biometrics for Johannesburg Water
AWM360, the exclusive distributor of dorma + kaba access control and digital security solutions to the southern Africa market, has completed the rollout of biometric-based time and attendance...
View ArticleRS Components extends fibre-optic wire assemblies
RS Components is extending its portfolio of high-quality fibre-optic-cable assemblies with the addition of 90 new products from Rosenberger. RS is the only high-service-level distributor to offer...
View ArticleCustomer experience more important than products?
In years gone by, businesses competed against each other on one of three fronts: price, quality of product or service, or superior marketing. In the digital age, however, evidence is emerging that all...
View ArticleCitrix debuts free developer version of NetScaler
Digital business transformation is driving line of business (LOB) to adopt rapid application development and deployment methodologies, such as DevOps. To stay ahead of the competition and adapt to...
View ArticleSoftware can analyse conversation
Verint Systems has announced enhancements to its Real-Time Speech Analytics solution. The software, which leverages conversational indicators and analyses customer calls as they unfold, enables...
View ArticleNetApp leads in magic quadrant
NetApp has been named a Leader in the 2016 Gartner Magic Quadrant for Solid-State Arrays, based on its ability to execute and its completeness of vision. According to Gartner, Leaders execute well...
View ArticleKeys to an effective cyber-security strategy
The potential threat posed by cyber-crime is, by now, pretty well understood. What’s less well understood is how to put a strategy in place that is robust and flexible enough to cope with a constantly...
View ArticleCA rleads in application release automation
CA Technologies has been positioned by Gartner in the Leaders quadrant of its inaugural “Magic Quadrant for Application Release Automation”. The report evaluated CA Release Automation, which provides...
View ArticleDVT heralds Western Cape expansion with new premises
Software and solutions company DVT has opened the doors to its new 2 000 square metre premises in Cape Town’s fast-growing Northgate Island precinct, heralding the start of a massive expansion drive...
View ArticleNew Xerox app translates documents in the cloud
In an ever more globalised world, there is an increasing demand for effective translation services, yet despite this, getting printed documents translated can be difficult. However, thanks to the new...
View ArticleHorses for courses’ when migrating a contact centre to the cloud
The rapid growth of data speeds and connectivity options in South Africa have enabled local businesses to take advantage of cloud solutions, and many companies are doing just that, writes Sadiq Munshi,...
View ArticleDSG & Nandos win in the 2016 CCMG awards
Digital Solutions Group (DSG), a market leader in on-demand customer experience management, secured the win in the hotly contested Best Outsourced Partnership Category at the 2016 Annual CCMG Awards....
View ArticleEncryption at the heart of data security
In today’s information-driven market, data is a sought-after commodity. Like any other critical resource, it needs to be protected. Given that data grows exponentially and businesses are faced with the...
View ArticleInfracom 2016 unlocks data centre and connectivity potential
The data centre, infrastructure and connectivity industry has a massive role to play in making digital transformation a reality for South African organisations. The InfraCom 2016 Exhibition and...
View ArticleTransforming tech without alienating customers
There’s an undeniable shift to digital within the customer service environment, but companies implementing new strategies while neglecting existing customers’ preferences do so at their own peril,...
View ArticleLakefield to benefit from fibre Internet
Lakefield’s anticipated broadband roll-out kicks-off in the first week of September as Teralink and OTEL team up to deliver super-fast Internet access to residents and business owners. “Spring starts...
View ArticleNew Adabas & Natural 2050 agenda from Software AG
Software AG has released details of its agenda to support and further develop its Adabas and Natural product portfolio until beyond the year 2050. This industry move is in response to a recent...
View ArticleCommvault supports Red Hat Virtualization 4
Commvault has announced support for Red Hat’s Kernel-based Virtual Machine powered virtualisation platform, Red Hat Virtualization 4. Through this integration, customers can implement a unified data...
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