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App measurement now available to IAB members

Effective Measure and IAB South Africa have announced a new application measurement service that will enable IAB members to track the traffic to, and usage of their apps. Effective Measure provides web...

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Glocalisation in facilities management

Wholesale globalisation suits no one. While it may look great on paper, especially the numbers, in practice it can be patronising and restrictive. By Philip Gregory, senior regional executive: Johnson...

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Econz Wireless adds photos and signatures

Econz Wireless, a leader in mobile data collection, and time and attendance tracking, have added Photo and Signature Capture to the new release of Eservice GPS. Photo Capture enables customers who...

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For financial success, spend on employees

When it comes to HR, most companies budget for salaries, refreshments and, possibly, for skills development; but what about employee engagement? By Liane McGowan, founder of Happy Monday . Often...

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Aspect enhances cloud solution Zipwire

Aspect Software has announced significant customer and agent experience enhancements to Zipwire, the company’s 100% cloud contact centre solution. The enhancements improve customers’ ability to engage...

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Fast colour printing to meet business

The new HP Colour LaserJet Enterprise M552/M553 printer series, available from distributor Drive Control Corporation (DCC), is ideal for the small to medium enterprise (SME) as well as enterprise...

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Qlikview helps rugby fans analyse the game

Decision Inc has supplied a new statistical analysis company called Rugby Analytics with the QlikView data analysis and reporting solution. Rugby Analytics is using the solution to provide a rugby...

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User awareness is key in preventing cyber-attacks

Cyber-attacks have become a thriving and profitable industry for criminals, a fact that is evidenced by the increasing number of well publicised and high profile attacks over the past year. By Simeon...

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E-Escrow solves the online shopping conundrum

Online shopping is rapidly growing within South Africa. Although highly convenient, when buying or selling goods, there is a disparity in the order in who acts first; does the seller wait to receive...

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How to protect yourself from online fraudsters

You receive an email or text message claiming you have won a cash prize, but you don’t recall entering a competition. It says that to receive the money, you will need to share your banking details –...

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Managing identities across the organisation

Identity management (IDM) is essentially the management and administration of individual identities within a system, such as a business or a network. “Everyone has a digital presence of sorts,” says...

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DDoS extortion – a new threat to look out for

A hybrid security approach is a company’s best chance of mitigating DDoS extortion attacks, says Gad Elkin, security sales director: EMEA at F5 Networks. It is a testament to the sustained evolution of...

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ONTAPtv.com launches in SA

Hong Kong-based telecommunications operator HKT, via its international operating division PCCW Global, has announced the launch of ONTAPtv.com, a new Internet-based Video on Demand (VoD) entertainment...

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Protect against the R1bn threat of ID fraud

Small and medium enterprises (SMEs) in South Africa need to put robust processes and systems in place if they are to protect themselves against rising incidences of identity theft and other forms of...

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OLX partners to facilitate transactions

Classifieds website OLX has partnered with a secure payment platform to facilitate transactions and deliveries between buyers and sellers across South Africa. The platform, E-Escrow, will offer a means...

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The strategic versus utility IT debate

Strategic IT is a term that is easily bandied about but only deserves the monicker once business leaders adopt a significant mind-set change. And this change is based on one of the most hotly contested...

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CX excellence rests on company culture

The world of customers’ interaction with business is complex – a maze of engagement channels, devices, conversations and contacts. Making a connection between your customers and your brand requires new...

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Changing the security culture

Ask any technical department what their major challenges are concerning cyber security, and it is almost guaranteed that many of them say their number one bugbear is changing the security culture of...

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Africa Code Week comes to town

The inaugural Africa Code Week will take place from 1 October to 10 Octber, during which the Cape Town Science Centre will host a variety of free coding workshops. The transfer of skills will include...

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Ericsson launches WiFi calling for multi-device

Ericsson has announced the addition of a new functionality, WiFi calling for multi-device, to the existing Ericsson WiFi calling solution. This functionality enables operators to extend voice service...

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