Edwardian Hotels London offers Aspect’s virtual host
Edwardian Hotels London has launched a new ‘virtual host’ service to its hotel guests, designed by Aspect Software. The artificially intelligent service, called ‘Edward’, is designed to deliver...
View ArticleIntegr8, Extreme, Duxbury launch networking-on-demand
In a ground-breaking move, three leading local IT companies have banded together to launch South Africa’s first pay-per-use, fully-managed, corporate networking solution which will be targeted at...
View ArticleBT Security Consulting helps in testing times
BT has announced the launch of Cyber Roadmap Consulting, a new consultancy programme designed to give large organisations a better understanding of their own cyber security risks and implement measures...
View ArticleAlcatel-Lucent Enterprise adds security layer
With nearly 1-million malware threats released worldwide every day, it’s vital that organisations deploy a proactive, defense-in-depth network security strategy that addresses multiple layers of the...
View ArticleMaking blended contact centres successful
The risk of having an outsourced contact centre is having agents idle during periods of low demand. Every second that employees are sitting around waiting for a customer to get in touch means the loss...
View ArticleDeveloping your career in a difficult economic year
During times of slow economic growth, there is increased competition for jobs, as new workers enter the job market every year, but available work does not grow at the same rate. Despite this, times of...
View ArticleMastermind Groups help SMEs with digital transformation
Local digital transformation company Xuviate has started a series of Mastermind Groups to provide a platform for IT leaders to brainstorm, to educate and to offer support for digital...
View ArticleT-Systems debuts ‘un-outsourcer solutions’ offering
Traditional ICT outsourcing is losing relevance in the digital era. Characterised by inflexible structures, high risk to clients and low cost transparency, the current structure of ICT contracting is...
View ArticleA security fabric to solve CISOs’ worries
Michael Xie, founder, president and chief technology officer of Fortinet, outlines some solutions to the most common problems facing chief information security officers (CISOs). In my role, I meet...
View ArticleWin a share of R4m with MTN
Forty MTN subscribers stand a chance to walk away with R100 000 over a period of 13 weeks with MTN’s Wish It! Love It! Win It! competition. Through this campaign, MTN will select three lucky...
View ArticleSeacom climbs the IPv4 Internet ranks
Seacom is showing strong growth in the global and African wholesale and retail telecom markets, this according to independent statistics from the Internet performance management company, Dyn. Dyn’s...
View ArticleDRaaS to revolutionise governance landscape
ContinuitySA has introduced disaster recovery as a service (DRaaS). Sasha Malic, head of hosting and availability services at ContinuitySA, says the service revolutionises ContinuitySA’s existing...
View ArticleAspect adds workforce chatbot
Aspect Software has announced Aspect Mila, a new interactive assistant that redefines how contact centre supervisors and agents interact with workforce applications and each other. Aspect Mila is an...
View ArticleVodacom Business helps companies ride the digital wave
South African businesses can adopt a fully digital mind-set to their enterprise mobility with Vodacom Business’s inclusive ICT offering for managed enterprise digital transformation. Growing...
View ArticleWhy network segmentation reduces risk
Organisations need to move back to the days of segmented networks, with the addition of advanced ASIC powered internal segmentation firewalls, to gain full visibility of network traffic and combat...
View ArticleWhen it comes to negligence, ignorance is no defence
Legislation is drafted to address the problems faced in society at a particular time, writes Rhys Evans, director of ALCO-Safe.As time passes and the nature of the problem changes, so too must the...
View ArticleAnti-corruption measures welcomed
It is expected that 2016 will see a change in the way government spends public money – particularly wasteful expenditure as a result of fraud, corruption and mismanagement. Aligned with government’s...
View ArticleWhy you need to integrate business solutions
Accounting, payroll, HR and payments are at the heart of any business, writes Anton van Heerden, executive vice-president and MD of Sage South & Southern Africa. By integrating this golden triangle...
View ArticleJasco launches virtual hosted contact centre
Jasco, a company that delivers end-to-end best-of-breed solutions across the entire ICT value chain, has launched it’s Hosted Virtual Contact Centre solution. The solution provides customers with...
View ArticleFujitsu, BAE collaborate on threat analysis
Fujitsu has worked with BAE Systems – one of the largest US defense companies offering comprehensive threat analytics capabilities for managing threat intelligence, detecting and investigating unknown...
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