How SA is making new call centre jobs stick with AI
Frontline voice work has some of the highest churn of any job globally, but South Africa’s growing pipeline of young, first-time workers don’t need to face that reality the same way – or with the same...
View ArticleWith office vacancies at a six-year low, workplace data matters more
South Africa’s office market is showing encouraging signs of recovery. According to the South African Property Owners Association’s (SAPOA) Q2 2026 Office Vacancy Survey, the national office vacancy...
View ArticleCybersecurity perimeter extends beyond the organisation’s walls
South Africa recorded 123 reported occupational-fraud cases in the ACFE’s 2026 Occupational Fraud Report, the highest number recorded in sub-Saharan Africa. That represents 31% of the 397 cases...
View ArticleSA’s datacentres need to be treated like critical infrastructure
As artificial intelligence becomes embedded in the systems running the economy, the buildings housing that intelligence become part of its attack surface – whether or not anyone ever finds them on a...
View ArticleYour supplier has a password. Your business has the problem
Your cyber security is only as strong as the people you’ve allowed through the door, and some of those people don’t work for you. That is the uncomfortable reality of third-party risk. By John Mc...
View ArticleWhy psychological safety matters for workplace mental health
This Mental Health Month, organisations are urged to look beyond traditional wellness initiatives and consider whether employees feel safe enough to speak out when something isn’t right. South African...
View ArticleStop selling me cloud. Start solving my problems
Technology spend needs to move from consumption to accountability, writes Brandon Moodley, chief financial officer at Cloud On Demand. I do not need a utilisation report. Tell me what changed in the...
View ArticleWorking for an SME could unlock your career potential
South Africa’s small and medium enterprises (SMEs) play a central role in the economy, accounting for around 91% of formal businesses, 60% of employment and 34% of GDP. Yet many jobseekers overlook the...
View ArticleStop renting intelligence. Start building it
South African CEOs are under pressure. Competitors are announcing AI wins, boards are demanding productivity gains, and the fear of missing out is driving hasty investments in tools and tokens. By Ravi...
View ArticleHyprop’s SHIFT Gaming Experience crowns national champions
South Africa’s competitive gaming community stepped into the spotlight at Canal Walk, where the national finals of Hyprop’s SHIFT Gaming Experience brought the tournament series to a thrilling close...
View ArticleVodacom ploughs R500m into digital inclusion in the Western Cape
Vodacom Western Cape is making bold strides towards digital inclusion through an investment of more than R500 million in network infrastructure during the current financial year. The investment will...
View ArticleThe real cost hiding in businesses isn’t on the balance sheet
South African businesses have gotten good at spotting cost pressures. Inflation, fuel, hiring freezes – none of it goes unnoticed. What gets missed, according to Nic Laschinger, technology director at...
View ArticleiTOO and Certra warn of surging business email compromise
South African businesses are facing an unprecedented rise in business email compromise (BEC) leading to fund transfer fraud (FTF), a form of digital fraud occurring far more often than ransomware...
View ArticleKaspersky accelerates Threat Intelligence workflows with new AI features
The latest Kaspersky Threat Intelligence Portal update accelerates and simplifies daily operations for SOC teams and threat analysts. AI summarisation and MCP connectivity for third-party AI tools...
View ArticleBlack November: is your ecommerce business resilient enough to survive success?
Black Friday has evolved. What was once a single day of discount-driven frenzy has stretched into weeks of promotional activity, now widely described as Black November, quietly changing the question...
View ArticleNEC XON expands cyber resilience with Cohesity accreditation
NEC XON has been appointed an accredited Cohesity Technical Support Partner Program (TSPP) Partner, strengthening its ability to deliver enterprise data protection, cyber resilience and recovery...
View ArticleBuilding the leadership pipeline for Africa’s digital future
Africa has the youth population and emerging digital sector to become a serious global force in the digital economy. However, realising that potential will require the continent to continue expanding...
View ArticleCybersecurity: An evolving battleground in the finance sector
Banks, fintechs, and other service providers are investing heavily in cybersecurity. But is the complex network of third-party providers, technology partners, and outsourced services they depend on as...
View ArticleAI agents without enforced scope the next insider threat
Instead of just defending the perimeter, or keeping an eye on staff members accessing files they shouldn’t, security leaders now have to govern software that already sits inside their walls. Except...
View ArticleSwan goes live on SSP Pure
Mauritius-based insurer Swan has gone live on SSP’s Pure platform, just over seven months after project commencement, delivering Phase One of the programme on time and within budget. Following a...
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