Procurement must deliver more than compliance in 2026
South Africa’s micro, small and medium enterprises (MSMEs) contribute around 40% of GDP and employ more than half the country’s workforce, according to the Department of Small Business Development,...
View ArticleLeadership reset needed to transform customer experience
Across South Africa, a new generation of business leaders is reshaping what transformation looks like by placing customer experience (CX) at the centre of organisational strategy. By Lauren Potgieter,...
View ArticleYour recycling certificate is no longer enough
For years, organisations have relied on recycling certificates to prove that retired technology assets were disposed of responsibly. By Kwirirai Rukowo, managing executive of Qrent That standard is...
View ArticleTraditional QA undermines modern customer experience
Every business in South Africa will understand just how competitive the enterprise landscape has become. By Martie de Beer, chief revenue officer at Telviva It’s a story about more than just technology...
View ArticleEndpoint protection is only as strong as what happens after you buy it
Antivirus has moved well beyond spotting known bad files. “Modern endpoint protection watches behaviour, context and patterns instead,” says Angela Pringle, cyber security lead at CyberLogic. That...
View ArticleAI fluency doesn’t necessarily equate to data competence
Artificial intelligence (AI) is giving data professionals faster ways to write code, generate queries, prepare documentation, and work through technical problems. For junior talent in particular, that...
View ArticleSA facilities managers says a lack of AI could influence a software switch
Artificial intelligence (AI) is starting to influence the way South African facilities managers choose technology, even before it has fully changed the way many buildings are run. By Mark Fairweather,...
View ArticleAI success starts with the digital backbone
As organisations move from experimenting with generative AI to deploying agentic systems that can reason, act and interact with core business processes, the quality of the data and architecture beneath...
View ArticleNutanix takes SA’s infrastructure reset beyond virtualisation
South African organisations are reassessing some of their most fundamental infrastructure choices while pressure is growing to modernise applications, make better use of cloud and establish a workable...
View ArticleFraudsters are banking on consumer trust this tax season
Cyber criminals see opportunity in the current financial pressure and misplaced trust in AI across South Africa. SARS auto-assessments were issued in July, with non-provisional filing open until 23...
View ArticleCyber resilience needs a seat at the business table
A cyber incident rarely stays in the IT department. When a critical system goes down, a supplier is compromised or data becomes unavailable, the consequences are felt across the business. By Boland...
View ArticleWith AI-native competitors, your biggest problem may be your operating model
For many established companies, the biggest competitive threat from artificial intelligence may not be that an existing rival adopts better AI tools. It may be that an entirely new competitor emerges...
View ArticleMastercard and Trip.com add agentic commerce in travel
Mastercard and Trip.com have joined forces to showcase AI powered booking experiences for the travel sector. Powered by Mastercard’s Agent Suite for Merchants and in partnership with Network...
View ArticleIs print is part of your security strategy? Why protecting the page matters
For years, cybersecurity conversations have focused on endpoints, networks, cloud applications and data. But too often businesses forget about one part of the environment that users interact with every...
View ArticleA career change doesn’t mean starting from zero
For people moving into technology from another career, the question is often how to prove they can do the job when their CV doesn’t follow a traditional technology path. New graduate data from...
View ArticleSpeed the new competitive currency for supply chains
Supply chain industry body SAPICS hosted its annual Supply Chain Leaders Forum in Sandton as part of the Leaderex event. The summit brought together supply chain management leaders to explore the...
View ArticleTime after time …
By Claude Opus 4.8, with Barry Buck – An anime Barry watched this week open inside a clock. The camera crawls through gears and coils, an intensity of brass and toil, and then pulls back to reveal a...
View ArticleCisco enhances Splunk to deliver trusted AI at scale
As AI agents take on more of the work inside the enterprise, the biggest barrier to adoption isn’t capability – it’s confidence. Customers need to trust that AI is secure, governed, and worth the cost...
View ArticleThe real test of agentic AI is accountability, not autonomy
When businesses talk to me about agentic AI, the conversation usually starts with efficiency. They want to know whether an agent can take enough repetitive work off an overstretched team to justify the...
View ArticleCyber insurance is forcing organisations to take compliance seriously
Cyber insurance has typically been a grudge purchase, but it is rapidly becoming something businesses cannot operate without. By Ryan Boyes, senior security administrator at Galix While it is not a...
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